Giftcard FAQ

• Gift cards are sold as unique digital codes. Animon doesn’t create or ship physical gift cards.

• At checkout, a gift card’s value is subtracted from the order total. This includes taxes and shipping.

• Gift cards never expire.

• When purchasing a gift card, customers go directly to checkout after clicking Purchase. Gift cards don't support custom forms or fields.

No. Gift cards are only available through Animon’s online store as an email.

After the recipient receives their gift card, they can redeem it by purchasing products and entering the gift card code at checkout. They can apply the gift card to any physical, download, or service product.

Gift cards apply to the order total, including tax, shipping, and any transaction fees. If the order total exceeds the gift card value, they'll pay the remaining amount using your store's supported payment methods or another gift card.

If their order total is less than the gift card value, they can complete checkout without another payment method. The amount applied and remaining value displays in the gray box and in the order receipt.

Yes

No. Gift cards never expire.

Yes. If you order total exceeds the value remaining on their gift card, you can pay the balance using standard payment methods.

Yes. You can apply multiple gift cards to an order.

When using a gift card, the full value of the gift card is always applied. It's not possible to partially redeem a gift card unless the order total is less than the gift card balance.

No. Sales pricing and discount codes can’t be applied to purchasing a gift card. However, these discounts apply to orders made using a gift card.

Yes. You can cancel and refund unused gift cards. Partially used gift cards can't be refunded.

Yes. Refunding a purchase made with a gift card adds the refunded amount to the gift card's balance.

No. It's not possible for customers or merchants to add value to a gift card after it's sold.